General Terms and Conditions
Invoicing Practice
For our packages we issue your invoice after you’ve scheduled your first appointment.
Further services
Further services (telephone consultations, correspondance, school visits etc.) are available and are charged by the hour or part thereof at an hourly rate of CHF 250/hr.
VAT
Our fees do not include 7.7% VAT.
Children and teenagers up to 18 years as well as foreign clients are exempt from the VAT.
Insurance coverage
Sometimes school authorities or health insurances cover the entire or partial costs for an evaluation. Please ask your insurance professionals. We cannot guarantee such coverage, however, and we also will not correspond on these matters.
Cancellations
If a session is cancelled at least 2 working days (48 hours) before the session there is no charge (with the exception of the Life Design Concept formats and all Career Coaching formats, where CHF 1000 is charged after receipt of the at-home assessment). For a cancellation up to 1 working day (24 hours) in advance we charge half the consulting fee for the hours in question. In case of a cancellation within less than 1 working day (24 hours) before the appointment, the full fee for the cancelled hours will be charged.
We kindly recommend you to take out a special cancellation insurance.
Swiss Clients
Invoices are carried out by the “Ärztekasse”.
Clients residing outside of Switzerland
We require advance payment (by bank transfer or PayPal) for all our services, at least 5 working days before your appointment with us. Clients residing outside of Switzerland do not need to pay VAT.
Thank you for your kind understanding.
Payment methods
From our clients residing in Switzerland we accept cash, bank transfer, all major credit cards as well as EC-/Maestrocard and PayPal.
From our clients residing outside of Switzerland we ask for advance payment via bank transfer or PayPal.
Applicable law
Swiss Law shall be exclusively applicable.
Place of jurisdiction: Chur, Graubünden, Switzerland.